{"id":6350,"date":"2017-08-28T10:28:30","date_gmt":"2017-08-28T08:28:30","guid":{"rendered":"https:\/\/www.tommasi.it\/?page_id=6350\/"},"modified":"2024-05-03T11:50:34","modified_gmt":"2024-05-03T09:50:34","slug":"conditions-of-sale","status":"publish","type":"page","link":"https:\/\/www.tommasi.it\/en\/conditions-of-sale\/","title":{"rendered":"Conditions of Sale"},"content":{"rendered":"\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-406goi-f9456a37adf041efe906933d9f2e4c5c\">\n.flex_column.av-406goi-f9456a37adf041efe906933d9f2e4c5c{\n-webkit-border-radius:0px 0px 0px 0px;\n-moz-border-radius:0px 0px 0px 0px;\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div class='flex_column av-406goi-f9456a37adf041efe906933d9f2e4c5c av_one_full  avia-builder-el-0  avia-builder-el-no-sibling  first flex_column_div av-zero-column-padding '     ><section  class='av_textblock_section av-2n324y-443eddcac9a0d9b632d45ef6b1e88673'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p>Internet sales are regulated by Decree-Law No. 185 of 22 May 1999 to protect consumers in the field of mail-order sales. Insofar as not specified, purchases in this e-commerce shop are subject to the aforementioned law.<\/p>\n<p><strong>Quality assurance<\/strong><\/p>\n<p>All our products are of first quality, guaranteed Murano glass. Small variations in shape, size, colour, small imperfections or minute air bubbles in the glass are unavoidable and are typical of manual glass processing.<\/p>\n<p><strong>Selling prices<\/strong><\/p>\n<p>Much of the production is done directly by us or exclusively by the best masters of Murano and by selling the products directly on the internet we do not have the high costs of distribution and intermediation that every shop must necessarily add to the cost of the product.<\/p>\n<p>THE PRODUCTS LISTED IN OUR ONLINE SHOP ARE SOLD SEPARATELY ONLY TO RETAILERS, PLEASE SEE THE INDIVIDUAL PRICES ON PDF AFTER REGISTERING.<\/p>\n<p>IT IS POSSIBLE TO MANUFACTURE YOUR PRODUCTS ON REQUEST AND EXCLUSIVELY<\/p>\n<p>The price is in EURO and is for sale to the public.<\/p>\n<p><strong>Taxes and duties<\/strong><\/p>\n<p>All shipments within the European Community EU countries are duty free.<br \/>\nAll other countries are subject to duties, which vary depending on the country and type of imported item and are impossible for us to determine.<br \/>\nWe suggest contacting the customs office in your country to find out the cost.<br \/>\nImport duties are the responsibility of the buyer.<\/p>\n<p><strong>Payment<\/strong><\/p>\n<p>We accept VISA and MASTERCARD credit cards.<br \/>\nYour credit card is charged on the day the goods are shipped.<br \/>\nYou can also pay by bank transfer in advance or by bank cheque.<br \/>\nIn Italy and EEC countries except Greece, you can also pay cash on delivery directly to the UPS courier upon receipt of the goods.<\/p>\n<p><strong>Right of withdrawal<\/strong><\/p>\n<p>If you do not like what you have purchased or have changed your mind, you have 14 days to return the product to us undamaged in its original packaging.<br \/>\nAs soon as we receive the product, we will refund you the amount of the item.<br \/>\nShipping costs and any duties are non-refundable.<br \/>\nProducts must be returned at your expense and under your responsibility.<br \/>\nIn case you have just ordered something and want to cancel your order, you can send us an e-mail as soon as possible so that we can avoid sending the package and the associated costs.<\/p>\n<p>The identity of the company selling you the products is as follows:<br \/>\nTOMMASI &amp; Figli S.a.s. &#8211; VAT no: IT 03571400278<br \/>\nMurano &#8211; Museuo , Rivalonga Conterie, &#8211; 30141 Venice &#8211; Italy<br \/>\ntelephone: 041 736051 telefax: 041 5276182 E-mail: info@tommasi.info<br \/>\nCompany Register and Economic and Administrative Repertoire n\u00b0320146<\/p>\n<p><strong>Shipping costs<\/strong><\/p>\n<p>Shipping costs are not included in the sale price and are calculated separately according to weight, volume and place of destination.<br \/>\nThe shipping costs are displayed during the ordering process in the shopping cart at checkout, i.e. after you have entered your personal data with the shipping address.<\/p>\n<p><strong>Freight forwarder<\/strong><\/p>\n<p>Goods travel exclusively with our courier company U.P.S., which can guarantee you the highest quality shipping service.<br \/>\nGoods are shipped in standard service in CEE countries and in expedited service in other countries.<br \/>\nDelivery takes 2 working days in Italy and 4 working days in Europe.<br \/>\nIn other countries it takes approximately 5-8 working days.<br \/>\nFor more detailed information on the service, please visit www.ups.com .<\/p>\n<p><strong>Tracking Service<\/strong><\/p>\n<p>When the goods have been shipped, we send you an e-mail with the tracking number of the shipment.<br \/>\nU.P.S. provides you with a tracking service with which you can find out at any time where your goods are at www.ups.com &gt; tracking service or toll-free number 800 877 877.<\/p>\n<p><strong>Availability of goods<\/strong><\/p>\n<p>Not all items are available at the time of order, some items have to be manufactured and it may take several weeks for them to be available for shipment.<br \/>\nYour credit card will be charged on the day of shipment.<br \/>\nIf you need any items urgently, please contact our customer service to check stock availability.<\/p>\n<p><strong>Possible breakages<\/strong><\/p>\n<p>Goods travel well packaged and we have a long experience of shipping worldwide.<br \/>\nCases of breakage are rare but due to the fragile nature of the product this can always happen.<br \/>\nIn case a broken item reaches you, please send us a photo of the broken item next to its packaging box.<br \/>\nWe will replace any breakage due to shipping.<br \/>\nWe accept complaints no later than 10 days after receipt of the goods.<\/p>\n<p><strong>Customer Service<\/strong><\/p>\n<p>For anything else you would like to ask or communicate to us, please go to the Customer Service section.<\/p>\n<\/div><\/section><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Conditions of Sale - Tommasi Murano - Glass Jewelry<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.tommasi.it\/en\/conditions-of-sale\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Conditions of Sale - Tommasi Murano - Glass Jewelry\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.tommasi.it\/en\/conditions-of-sale\/\" \/>\n<meta property=\"og:site_name\" content=\"Tommasi 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